Privacy Policy

Welcome to DGPAY operated by CLOUDFIN DIGITAL SOLUTIONS PRIVATE LIMITED.

We value the privacy of our users and are committed to protecting the information shared with us through our mobile application and website.

Information We Collect

• Full Name
• Mobile Number
• Email Address
• Address Details
• Aadhaar/PAN details for KYC verification
• Bank account information
• Device information
• Transaction details
• Location data (if permitted)

How We Use Information

• User registration and verification
• Processing mobile recharge, bill payment, AEPS, DMT, train booking, flight booking, and other services
• Fraud prevention and security monitoring
• Customer support
• Compliance with legal and regulatory requirements

Third-Party Services

We may share information with trusted third-party partners including:

• Payment gateways
• Banking and AEPS partners
• Recharge and utility operators
• IRCTC and travel partners
• SMS/OTP service providers

These partners use the information only for providing related services.

Data Security

We implement reasonable security measures to protect user data from unauthorized access, misuse, or disclosure.

Permissions Used

Our application may request permissions such as:

• Camera (for KYC/document upload)
• Storage (for uploading documents)
• Location (for fraud prevention and service enhancement)
• SMS (for OTP auto-read if enabled)

User Responsibility

Users are responsible for maintaining confidentiality of their login credentials, passwords, and transaction PINs.

Children’s Privacy

Our services are intended only for users above 18 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be updated on this page.

Contact Us

• Company Name: CLOUDFIN DIGITAL SOLUTIONS PRIVATE LIMITED
• App Name:DGPAY
• Mobile:9925140434
• Email: info@dgpay.co.in
• Website: https://dgpay.co.in/