Refund & Cancellation Policy

Recharge & Bill Payment

  • Successful recharge or bill payment transactions are non-refundable.
  • If the amount is deducted and the transaction fails, the refund will be processed automatically as per operator/bank timelines.

Domestic Money Transfer (DMT)

  • Money transfer transactions once successfully processed cannot be cancelled or reversed.
  • Failed transactions will be refunded according to banking settlement timelines.

AEPS Transactions

  • AEPS disputes are subject to NPCI and partner bank investigation procedures.
  • Refund timelines depend on bank settlement processes.

Train & Flight Booking

  • Cancellation and refund are subject to IRCTC, airline, or travel partner policies.
  • Applicable cancellation charges may apply.

Credit Card Bill Payment

  • Successful bill payments are non-refundable.
  • Failed transactions may take 3–7 working days for reversal.

Refund Timeline

Applicable refunds may take between:

  • 3 to 7 working days
  • Depending on bank/operator settlement systems

Contact Support

Contact

Our Address

Shop No. 403,Pavansut Plaza 2,National Highway,
Behind Ishan Ceramic Zone,Lalpar,Morbi,Gujarat-363642

Email Us

info@dgpay.co.in

Call Us

9925140434
9925140434

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